See a new piece of analysis by RAND-researchers analyzing communication dynamics and Twitter-communities with regard to IS-followers and IS-opponents.
While showing methodically the power of big data social network analysis for counterterrorism comms, the study’s recommendations are especially noteworthy:
- „Twitter should continue its campaign of account suspensions: This campaign likely harasses ISIS Twitter users, forces them to lose valuable time reacquiring followers, and may ultimately push some to use social media channels that are far less public and accessible than Twitter.
- U.S. military Information Support Operations planners, as well as State Department messengers, should continue to highlight ISIS atrocities. The Twitter impact of the burning of the Jordanian pilot as well as previous findings suggesting a relation between ISIS atrocities and ISIS opposition on Twitter indicate that such atrocities may galvanize opponents.
- Nations and organizations (such as U.S. military and State Department messengers) looking to countermessage ISIS on Twitter should tailor messages for and target them to specific communities: The ISIS Twitter universe is highly fragmented and consists of different communities that care about different topics.“ (Source: summary)
We will see how these findings impact twitter info wars in the future!